1. CUSTOMER ACCOUNTS
How do I create my account?
To create your Annick Goutal online store account, enter your e-mail address, which will be your login together with any further information required in the relevant fields.
How do I make changes to my account?
Changing your password or your billing information couldn't be easier. Click on “Your account” and type your login and password. Once you're connected you'll be able to view and change your personal details.
I've forgotten my password, how do I connect to my account?
When you click on the forgotten password link, provide the e-mail address which you used to create your account. You will receive your password by e-mail immediately. If you have any problems with this, please don't hesitate to contact us .
How do I subscribe to the newsletter?
Subscribe to the Annick Goutal online store newsletter by registering your e-mail address on the homepage in the newsletter section. You will be informed of our exclusive offers, news and special offers.
How do I unsubscribe from the newsletter?
You can unsubscribe from the newsletter by simply clicking on the unsubscribe link at the bottom of the newsletters you receive. You can also do it from your account, in the subscriptions section. If you have any problems with this, please don't hesitate to contact us.
How do you use my personal information?
The information that you send us to process your order is only used in the context of our business relationship. This information cannot be shared with third parties or sold on. In accordance with applicable law, you have the right to access and amend your personal information. Your banking information (payment cards) is only used in the context of your payment via our secure payment partner Adyen. We don't keep any of your bank details.